Juan and his team are the real deal. I came in worried about an expensive brake job and they showed me exactly what was worn, what could wait, and gave me a fair price up front. Truck rides like new. I will not take my car anywhere else.
What our customers say
5.0/ 5from 8+ reviews
We're proud of the relationships we've built. Here's what real customers have shared about their experience at our shop.
I had a check engine light that two other shops couldn't figure out. Prime ran a real diagnostic, found a small vacuum leak nobody else caught, and fixed it for less than half what the dealer quoted. Honest people, real expertise.
Came in for an oil change and they noticed my cabin filter was filthy and one tire was low. They showed me the filter, asked before doing anything extra, and didn't pressure me. This is how a shop should treat customers.
My truck was shifting hard and I was sure I needed a new transmission. Prime did a proper diagnosis, found a solenoid issue, and fixed it for a fraction of the cost. I appreciate that they didn't try to sell me a transmission I didn't need.
AC stopped cooling right before a heat wave. They got me in the next morning, found a leak in the condenser, and had me back on the road by the afternoon. Cold AC, fair price, and they even washed the windshield. Very impressed.
Truck was bouncing all over the road. They replaced my struts and ball joints, did an alignment, and it drives like a truck half its age. The shuttle service made it easy to drop off and pick up around my work schedule.
Bought my car used and wanted a full inspection. Prime walked me through everything — what was good, what to plan for, and what to do soon. No pressure, just honest information. Found my new shop.
Took my Audi here after a bad experience at the dealer. Juan explained everything in plain English, did exactly what he said he would, and the price came in under his estimate. They earned a customer for life.
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