Prime Automotive Repair is a family-owned shop in Riverside, CA. We opened our doors in September 2024 — but the experience behind our work goes back much further.
20+ Years Experience
BBB Accredited
All Makes & Models
Honest Pricing
Our story
A different kind of shop
If you've had a bad experience at a mechanic shop — pressure to do work you didn't need, a bill that didn't match the quote, a problem that came back a month later — you're not alone. We started Prime because we believed Riverside drivers deserved better.
Our team has more than 20 years of combined experience working on every kind of vehicle that drives Inland Empire roads — domestic trucks and SUVs, Asian imports built to last, and European vehicles that demand precision. We invest in the diagnostic equipment and factory-level information needed to handle every job correctly.
Modern equipment, factory-spec procedures, and an honest team behind every repair.
But what really sets us apart is how we treat people. We show you the worn part. We explain what's happening in plain English. We quote the work upfront. We don't pressure you to do anything you're not ready for. And when something can wait, we tell you that — even though it means less revenue today.
We're BBB accredited with an A- rating, and we're proud of it. We've earned glowing reviews on Yelp, Google, and SureCritic the only way that matters: by doing right by every customer who walks in.
Our values
How we operate
Transparency first
You see what we see. We show you the worn part, explain what's happening, and quote the work in plain English before we touch anything.
Fair pricing
We don't surprise customers with bills. The price you approve is the price you pay — and we'll tell you when something doesn't need fixing yet.
Quality parts
OE-equivalent or premium aftermarket. We use parts that match your vehicle's specs, not the cheapest thing on the shelf.
Customer education
We answer questions, walk you through repairs, and help you understand your vehicle. The more you know, the better choices you can make.
Amenities
Built around your schedule
We know your vehicle isn't just transportation — it's how you get to work, school, doctor's appointments, and everywhere else. Here's how we make repair easier:
Online appointments
Auto pickup & delivery
Customer shuttle
Loaner cars
BBB accredited
Warranties on parts & labor
Our team
The people behind your repair
Real photos coming soon — we're working on getting our team in front of the camera.
JN
Juan Nava
Owner / Master Technician
Juan founded Prime Automotive Repair in 2024 after years of working in shops where shortcuts were standard. He runs Prime the way he wished his old shops had: honest quotes, quality parts, and customers treated like family.
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Service Team
Technicians & Service Advisors
Our team brings 20+ years of combined experience across every major system on a modern vehicle — including factory-trained expertise on European and Asian imports. Photos coming soon.
Ready to schedule your next service?
Call us, schedule online, or stop by — we'll get your vehicle running right.